T-Doc Logistics are in partnership with some of the biggest furniture manufactories and sofa companies in the country, where our 2-Man team is dedicated in delivering larger and heavier consumer goods into the customer’s room of choice. whether in their home or at a business address.
The service is designed to extend a high-quality service for manufacturers and high street retailers into a delivery and optional installation (White Gloves) experience of high quality and care. The 2-Man, team comes with driver and mate, who together carry out the delivery and other specified services.
T-Doc Logistics 2-Man team enhances customers’ experience from the moment they make their order online or in store. Customers choose a convenient date for delivery from a calendar up to eight weeks ahead. Once the order is available and release the delivery details to us, we contact the customer by phone to confirm the delivery date. On the day of delivery, the 2-Man team will then call when on-route to confirm their time of arrival. When the team arrive at the delivery location they will be assessed for hazards, difficulties or risks to the customer’s premises, and the appropriate plans, measures and protections are deployed.
Our friendly, expert trained team will ascertain precisely where the customer would like the item placed. They can carry out with assembling on furniture items or install. Old items and packaging can be removed and disposed for recycling.
T-Doc Logistics 2-Man team can collect return items from customers back to the manufacture’s depot if they need to send an item back. Our team carries a selection of heavy-duty packaging on board so they can ensure goods being returned in good condition.